1. Introduction

Welcome to Cogniz ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, including making payments via Razorpay. By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and other details provided during checkout or sign-up.

• Payment Information: Payments are securely processed by Razorpay. We do not store your credit/debit card details.

• Cookies & Tracking Data: We may collect data such as IP addresses, browser type, and site usage for analytics and personalization.

3. How We Use Your Information

We use your information to:

• Process payments securely via Razorpay.

• Improve our website, services, and customer support.

• Respond to inquiries and send transactional or promotional emails (if opted in).

• Comply with legal requirements and prevent fraud.

4. Third-Party Services (Razorpay Compliance)

We use Razorpay for payment processing, which adheres to PCI-DSS security standards. We do not store or control your payment details. For more details, please refer to Razorpay's Privacy Policy.

5. Data Security Measures

We take reasonable security measures to protect your data, including:

• SSL encryption to secure transactions.

• Restricted access to personal data.

• Regular security checks to prevent unauthorized access.

6. User Rights & Choices

You have the right to:

• Access, update, or delete your personal data.

• Opt-out of promotional communications at any time.

• Contact us for any privacy-related concerns at [Your Contact Email].

7. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings.

8. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page.

 

This Privacy Policy is designed to comply with Indian laws, including the Information Technology Act, 2000, and the Consumer Protection Act, 2019. By using our website, you agree to this Privacy Policy.